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Charge2 not syncing after ios 13.5.1 download

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‎06-21-2020 20:29 - last edited on ‎09-08-2020 09:24 by Fitbit Moderator

‎06-21-2020 20:29 - last edited on ‎09-08-2020 09:24 by Fitbit Moderator

My charge2 is not syncing with my ipad immediately after i downloaded ios 13.5.1 last Tuesday.

I have tried rebooting the charge 2; deleted the app then reinstalled, disconnected and reconnected bluetooth all to no avail. Any more hints?

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1 REPLY 1

‎06-22-2020 07:11

‎06-22-2020 07:11

I am have the same issue. It happened after my phone updated. I tried the same things but nothing worked. So I have been only using the app on my iPad and purposely not updating it. Well, at some point it automatically updated and now it won’t sync to my iPad either.

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