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Charge2 not syncing just put sim in new phone

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‎03-06-2019 12:41 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

‎03-06-2019 12:41 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

 Charges not syncing just changeddit phones bother android phone 

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‎03-06-2019 23:56

‎03-06-2019 23:56

Do you still have your old phone? If so, make sure that there isn't still a connection to the fitbit in the phone's bluetooth settings as this could be blocking connection to your new phone.

 

Also, have you checked that your new phone is supported by fitbit at www.fitbit.com/devices ?

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