help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge2 won't stay charged more than 10 minutes

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-06-2020 17:35 - last edited on ‎09-08-2020 09:24 by Fitbit Moderator

‎07-06-2020 17:35 - last edited on ‎09-08-2020 09:24 by Fitbit Moderator

The past few days, the Fitbit Charge2 won't stay charged more than 10 minutes. I charge the Fitbit, it shows that it is 100% charged, but within 10 minutes the charge is gone. I have tried to reset, but that doesn't make a difference. The Charge2 is around 5 years old. I have tried different chargers, different computers, and a wall plug. It doesn't matter what method that is used to charge. 

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎07-07-2020 09:23

‎07-07-2020 09:23

This is also happening for me but my Fitbit is only about a year old 

Best Answer
0 Votes

‎07-07-2020 17:36

‎07-07-2020 17:36

I'm experiencing the same problem, but noticed a few days ago that the lights on the back of the fitbit were steadily ON.  They do not blink.  They do not stop.  They are just ON.  That may explain why it drains so quickly.  But how to (A) start the lights blinking again, and then (B) make them stop after a short time like it used to.

 

Best Answer
0 Votes