Charge4 Shows Different Time Results (Swimming) After Update

[leifh]

I've done several swimming trainings, and very confused about how time is reported.

Today, my dashboard says 28 min. If I click on my swimming activity in the app, the energy tab says 28:00.

If I login to the fitbit web, the energi tab says 28:29 at the timline.

On the blue upper strip it shows 28:28

So, it's 3 different results.

Also, laps are not correct counted. Fitbit says 39 laps but I've done 40 laps for sure. About 30% of lap counting is wrong counted in my swim trainings.

If I go back in history to earlier swim trainings, all result times always ends with :00

It's not correct, that have changed with last app update. Very very bad! This must be corrected now, otherwise I will change brand for my fitness activties, this is not fun at all.

Moderator Edit: Clarified subject

[LucioFitbit]

Hi there @leifh. Welcome to Community Forums.

I appreciate you reach out to the Community. I'd recommend you check these articles, How do I track swims with my Fitbit device? and How do I track my activity with my Fitbit device?.

Hope this helps.

[leifh]

I´ve tracked my swimming correctly, but still it shows different in the app and on the web.