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Charged 2 has short battery life

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‎06-05-2019 07:22 - last edited on ‎09-08-2020 15:47 by Fitbit Moderator

‎06-05-2019 07:22 - last edited on ‎09-08-2020 15:47 by Fitbit Moderator

I've had my fitbit charge 2 for probably 2+ years and now my battery dies after a couple hours of unplugging it.  It doesn't even last an entire day.  Is there a way to change the battery?

 

 

Moderator edit: updated subject for clarity

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‎06-06-2019 08:45 - last edited on ‎06-06-2019 10:35 by Fitbit Moderator

‎06-06-2019 08:45 - last edited on ‎06-06-2019 10:35 by Fitbit Moderator

2 years is about the life expectancy of the battery.  The battery is not easily replaced by the user.  A technician with knowledge and soldering skills could do it but then its not cost effective.  You would do better to look for a new device.  Best wishes and sorry that there is not better news.

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‎06-06-2019 10:37

In response to 202

‎06-06-2019 10:37

@CourtneyB3 Welcome! It's great to see you around! 

 

Let me help you with your Charged 2 battery life. Try these suggestions to help improve the battery life on your device.

 

@202 thank you for your suggestion although it isn't recommended that users open the device as the battery isn't replaceable.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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