07-22-2020
18:41
- last edited on
09-15-2020
13:20
by
MatthewFitbit
07-22-2020
18:41
- last edited on
09-15-2020
13:20
by
MatthewFitbit
I have tried the 15 second hard restart and I have changed the clock face. Yesterday it started vibrating continuously and the screen now has several lines going through it. I can see more black lines than white text.
07-23-2020 18:33
07-23-2020 18:33
Welcome to the Fitbit Community, @DonitaLola.
I am sorry to hear your Charge 3 was continuously vibrating and now the screen has several lines. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. I would like to confirm if you've tried to do a restart by following the steps from this help article: How do I restart my Fitbit device?
Looking forward to hearing back from you.
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