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Charged 3 was continuously vibrating and now the screen is completely pixelated

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I have tried the 15 second hard restart and I have changed the clock face. Yesterday it started vibrating continuously and the screen now has several lines going through it. I can see more black lines than white text. 

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Welcome to the Fitbit Community, @DonitaLola.

 

I am sorry to hear your Charge 3 was continuously vibrating and now the screen has several linesThanks for trying to resolve this, I appreciate the additional details and I am here to help. I would like to confirm if you've tried to do a restart by following the steps from this help article: How do I restart my Fitbit device?

 

Looking forward to hearing back from you.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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