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Charger 3 screen blank and not syncing with phone

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‎04-26-2020 22:44 - last edited on ‎09-17-2020 11:44 by Fitbit Moderator

‎04-26-2020 22:44 - last edited on ‎09-17-2020 11:44 by Fitbit Moderator

Hi,

I am using Charger 3 since last 15 months and now it has stopped responding. The screen is blank, even It is not connecting with app and green light at back of the tracker is also not blinking. I have followed the steps mentioned online like charging it and holding it for 8 seconds but still no response.

Pls help

 

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‎04-27-2020 05:21

‎04-27-2020 05:21

I have the same problem. Started after “charging” and won’t respond. I haven’t had mine for a year yet. Any help is appreciated 

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