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Choice between free Charge 4 or 50% off a newer model?

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‎06-05-2023 04:56 - last edited on ‎06-06-2023 12:39 by Fitbit Moderator

‎06-05-2023 04:56 - last edited on ‎06-06-2023 12:39 by Fitbit Moderator

My Fitbit charge 4 has broken and it’s within warranty. I’ve been offered a free replacement charge 4 or 50% off a newer model. What would you do?

I only use the HR and step counter functions currently. I have zero interest in accessing the typical smart watch features (messaging, calls, music etc). One thing I am curious about is whether the HR and step counter functions are more advanced in the newer models? Would buying a (discounted) new model be worth it for those functions alone?

 

Moderator edit: format. 

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‎06-05-2023 09:37

‎06-05-2023 09:37

I would get a newer one! I got my charge 4 replaced and it's now broken again (and not in warranty). 

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‎06-06-2023 08:58

‎06-06-2023 08:58

It depends. The charge 4 is starting to show indications of non-support by fitbit and the Charge 6 will be coming out soon. Many people are reporting issues on their 4's that seem to be firmware and Fitbit does not want to bother. 

My suggestion take the 50% off of the on sale 5. If your fitbit still lights up and shows any kind of life you can bring it to Bestbuy for a $30 credit bringing the total cost down to something reasonable. 

 

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