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Clasp fallen off but band not broken!!

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‎06-15-2020 17:35 - last edited on ‎09-16-2020 10:19 by Fitbit Moderator

‎06-15-2020 17:35 - last edited on ‎09-16-2020 10:19 by Fitbit Moderator

F1A5E4EC-7046-4FE7-AE43-D4A08D6B859F.jpeg

 Not sure how this has even come off as the actual band isn’t broken. Does anyone know how to get back on?? The clasp itself doesn’t seem to open either!

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‎06-16-2020 10:34

‎06-16-2020 10:34

I have never seen that before. If under warranty still, contact customer support. If not, there are a ton of inexpensive ones on Amazon.

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