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Clock change and missing and inaccurate info

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‎03-29-2020 04:31 - last edited on ‎09-08-2020 10:02 by Fitbit Moderator

‎03-29-2020 04:31 - last edited on ‎09-08-2020 10:02 by Fitbit Moderator

Hi my fitbit charge 2 hr said I didnt go to sleep until 3.36am when it was about 11.30pm and missed about 2 hours heart from from approx 1am til 3am. Has anyone else had this? I wondered if it had anything to do with the UK clock change

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3 REPLIES 3

‎03-29-2020 08:45

‎03-29-2020 08:45

Mine is the same and is running an hour ahead of current time on my heart rate. Haven’t a clue how to change it though 

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‎03-30-2020 02:00

In response to Bruisysusie

‎03-30-2020 02:00

Mine was out again last night it said I didnt go to sleep until after 2am. I don't know either

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‎03-31-2020 10:49

In response to Bruisysusie

‎03-31-2020 10:49

just been online with rep as my watch keeps loosing several minutes then just clicks onto correct time. I have registered problem and was told to reboot watch and get back to them if it occurs again

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