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Cloudflare has blocked my IP

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‎07-14-2019 04:29 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

‎07-14-2019 04:29 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

Since this morning cloud flare has blocked my IP from accessing fitbit.com and therefore I am getting logged out of my app.

The IP belongs to my ISP - Act broadband. 183.82.19.26.

When I use a different service provider, then everything works fine. 

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‎07-16-2019 08:23 - last edited on ‎01-23-2025 09:39 by Fitbit Moderator

‎07-16-2019 08:23 - last edited on ‎01-23-2025 09:39 by Fitbit Moderator

@jdivakarla, it's great to see that you've visited the Fitbit Community! Sorry for the delay in my reply. 

Let me help you with this issue with your ip address. I would like to know if you get any error message? If this is the case could you share a screenshot of what you see? Is the issue still present after this time?

I look forward to your reply.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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