06-04-2019
00:12
- last edited on
09-08-2020
15:47
by
MatthewFitbit
06-04-2019
00:12
- last edited on
09-08-2020
15:47
by
MatthewFitbit
Any update on when the Samsung Galaxy J3 Star will be a compatible device?
Moderator edit: Subject for clarity
06-05-2019 14:48 - edited 06-05-2019 14:48
06-05-2019 14:48 - edited 06-05-2019 14:48
Hi @Jentau thanks for your inquiry and your post, let me give you information and a warm welcome to our Community Forums.
Let me share with you that Fitbit is always working on and testing different mobile device to add them to our compatible devices list with our products and services. As it turns out, the Samsung Galaxy J3 Star is still not under such list, that said, you may experience certain difficulties. At this moment I'm unable to provide you with a specific date when this mobile device model will be added. Rest assured, Fitbit is always working on this. On the other hand, are you experiencing any concern with your Charge 2 at this moment?
Looking forward to your reply. Let me know if you have any additional questions.