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Connect to new myfitnesspal account

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‎03-04-2019 08:42 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

‎03-04-2019 08:42 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

I recently created a new Myfitnesspal account. My old account was connected to my Fitbit. I want to connect my Fitbit to this new account but I keep getting the message that its already connected to another account. I’ve tried disconnecting from myfitnesspal and then connect with the New account, but it keeps goving me the same message. Does anyone know how to solve This?

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‎03-05-2019 08:55

‎03-05-2019 08:55

@WWlian  Welcome! It's nice to have you on board! Thank you for your inquiry. You will need to revoke the access from your previous MFP account by going to the Fitbit website. After this link the new account as you would normally do.

 

Let me know how it goes!

Alvaro | Community Moderator

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