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Connected GPS is not working on my Charge 3

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‎01-27-2020 11:47 - last edited on ‎09-23-2020 17:45 by Fitbit Moderator

‎01-27-2020 11:47 - last edited on ‎09-23-2020 17:45 by Fitbit Moderator

I’m having issues recording exercise using GPS. I got my Charge 3 a few weeks ago and for the first couple of weeks when I used it with GPS on it recorded my walks OK on the map, but now after going about 50 metres from my house the Fitbit vibrates and stops recording where I have been.

 

Any ideas how to resolve this?

 

 

Moderator edit: updated subject for clarity

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‎01-28-2020 09:43

‎01-28-2020 09:43

Hi there @GaryNewton, welcome to the Community Forums. Thanks for the details provided about your recent experience with the connected GPS. 

 

I'd recommend taking a look at the help article: Why isn't GPS working on my Fitbit device? 

 

Let me know how it goes, I'll be around. 

Maria | Community Moderator, Fitbit


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