Could it be more difficult to contact Fitbit Support?

[Dennis123]

They having disabled their email address, and their chat facility sending me round in circles with their "check you are not a robot" tool, I am at the end of my tether to get my Fitbit replaced under warranty.  Having had numerous band issues over the past few years I wasn't expecting it to be easy, but Jees, can't they make it a bit easier for people to contact them? 

All else fails I will go back to the people I purchased it from but it ought not to be so difficult when you pass over the cheap versions of activity monitors to go for a Fitbit only to find that a) the bands are worse than rubbish and b) they seem to prefer you not to be able to contact them.

[Odyssey13 · Accepted solution]

https://myhelp.fitbit.com/s/support?language=en_US 

Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)