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Cracked screen on Charge 2

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‎06-24-2019 13:13 - last edited on ‎09-08-2020 15:06 by Fitbit Moderator

‎06-24-2019 13:13 - last edited on ‎09-08-2020 15:06 by Fitbit Moderator

I arose to find my screen had cracked right down the middle while on charge overnight. Can this be repaired as it is only 11 months old.

 

 

Moderator edit: updated subject for clarity

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‎06-25-2019 08:36 - last edited on ‎03-21-2025 13:05 by Fitbit Moderator

‎06-25-2019 08:36 - last edited on ‎03-21-2025 13:05 by Fitbit Moderator

@Chris.p Welcome to the Fitbit Community! It's great to have you here!

Let me help you with your damaged Charge 2 screen. For this type of issue please let our Support team know about this as they will be able to assist you. I noticed that you already have a ticket with them so keep working with the team to find a solution.

Let me know how it goes.

Alvaro | Community Moderator

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