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Damaged Charge 3 wristband

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‎11-09-2020 07:15 - last edited on ‎11-09-2020 17:24 by Fitbit Moderator

‎11-09-2020 07:15 - last edited on ‎11-09-2020 17:24 by Fitbit Moderator

Hi! 

When i went to change the band on my watch, i realised the lever used to loosen the band has snapped off. I cant figure out how to get the band of without this lever. Any ideas? 

Thanks in advance!

 

Moderator Edit: Clarified subject

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‎11-09-2020 17:23

‎11-09-2020 17:23

Hi @Jessie11, welcome to the Community Forums.

 

Thanks for your post and the details that were shared. To better assist you with this situation and for us to move on, can you please share with me a picture of the damaged part of your Charge 3 wristband? This way I'll be able to identify your issue in a better way. You can refer to this thread for step-by-step instructions to attach the picture into your post. 

 

Looking forward to your reply. 

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