Dashboard displays today's stats on previous days

[KatelynRB]

Hi there,

Currently my Fitbit app for iOS is displaying today's stats under the logs for previous days. When I click to get a full report of a stat for yesterday (example, when I click to get a full report of my sleep), the correct info appears. All the correct info is saved on Fitbit.com. 

For example, yesterday I logged 1,264 calories. As you can see in the attached image, the dashboard for yesterday instead displays my calorie intake for today (27 calories). I click to see my full calorie report for yesterday, and all my info appears. It is simply the dashboard that will not work. 

I've sync'ed, re-sync'ed, deleted the app and re-downloaded, logged out and logged back in, restarted the charge HR, all to no avail.

Any help is much appreciated. Thank you!

[LucyAP]

It's great to have you here! I hope you're doing well @KatelynRB! The tiles below the daily stats tile show your most recent information, even if you're looking at your stats for another day. To view your stats for a previous day, tap the individual tiles to see your history.

However, if you'd like to see your historical data you can suggest it to our developers. The best place to make your voice heard is the Feature Request board. There you can upvote for similar suggestions or create your own suggestions. 

I hope this helps! 😉 

[samie13]

My fitbit is doing the same thing. For the last two months i have been able to go back on the dashboard and see the previoys days stats, without clicking on anything. Suddenly yesterday, all I can see is today’s stats, they show up on the dashboard for every day. Yes, i can click on sleep and see yesterdays sleep, but why is it not showing up on the dashboard like it has since I got it two months ago?? I have deleted and reinstalled the app, logged out and back in, restarted my phone, nothing changes. Help! 

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[LucyAP]

Welcome to the Forums @samie13! This is the expected behavior of the app. The information under your daily stats will always show today's information. To be able to see the detailed information for previous days, tap on the tile you want to see more details on. 

Also, if you'd like to suggest this change to our developers you can always visit our main Feature Suggestion for historical data displayed on the app. 

Catch you later! 😉 

[samie13]

If it is supposed to do that, then why, for the last two months have I been able to see all of my daily stats on the dashboard?? If i went to yesterday, it showed yesterdays stats. Go back two days and I saw those stats. I didnt have to click on each tile individually! Why am I seeing things totally different after two months of seeing everything on the dashboard for each day???

[LucyAP]

Thanks for your reply @samie13! I really appreciate your feedback regarding the square tiles not updating when navigating to a previous date on the App dashboard. The best place to make your voice heard, is the main Feature Suggestion. Upvoting for this idea will make it more visible to our developers for new app updates or new product development.

Please keep in mind that this change took a long time ago and we haven't done a big change recently. To read more about this take a look to at post New Dashboard by @DerrickS.

Catch you later! 🙂 

[PPanther]

yes I completely agree that my fitbit has always displayed the prior day’s stats when selecting the back arrow. I do not want the app to “flash” prior day’s stats on the dashboard and then revert to current day. I have never experienced this app behavior until like 3 days ago. When using the arrow to go back to the prior day’s stats, I want the display to remain static and not flash back to current day stats. Can you please have your development team work on this. I am sure other users are either too busy or cannot articulate their issue. Thank you.

[Bruce488]

I want to direct this post to staff responding on behalf of Fitbit. Respectfully the individuals have presented  an accurate representation of an new/open issue. The application no longer operates as it did in the pass. The answer that operates as intended is not appropriate because over the past month the app has not operated in a consistent manner with multiple variations of the same issue. It occurred with the the new iOS if I have the timing correct. In many cases it is obvious that users know applications better than the publisher. I would contend

it is important to listen to your user base.