Dashboard not showing Steps, floors, miles, etc.

[SunsetRunner]

Good day

Currently on my dashboard I can only see my Cals, track exercise, weight, water and food on my Iphone app.  There are 4 'tiles' and 1 big one at the top.  

I really cant see on my dashboard Steps, Floors, Sleep, Hourly Activity, Calories Burned, Distance, Weight, ect.
When I just got my fitbit and install the app, there where steps, floors, miles / km, cals, minutes, goals, sleep, ect.

How do i get all of these back on my dashboard?

Moderator edit: updated subject for clarity

[AlvaroFitbit]

@SunsetRunner Welcome to the Fitbit Community! It's great to have you here!

I will gladly assist you with this. This usually happens when your tracker is removed from the account. Do you see your tracker's icon on your Dashboard? if you don't then please set it up again and see if this resolves the issue. If the issue persist please share a screenshot of your app's Dashboard.

Let me know how it goes.

[SunsetRunner]

Thank you so much for reply, should i deactivate my device and then re-install it? 

First image was how it was and loved it,  want this back.

Second image is how my current dashboard looks like now.

Thanks for all assistance - i really appreciate all efforts. 

This is how it was, and loved it. i want this againMy current dashboard 

[CatManDo]

This is exactly what has happened to my Fitbit Charge 3 and I can't get it restored back to showing steps, floors, miles, calories and minutes when I purchased it. Is there a solution to the problem? I can see my tracker in the top left of my screen, and it syncs all day so that isn't the problem with the look of my dashboard. Thank You

[Alantonamo]

I’m having these same issues and tried your fixes listed. Nothing works. Any suggestions?

[CatManDo]

Sent from my iPhone

[Bridgeville1]

I’m having the same problem out of nowhere. What can I do to go back to the original?   So frustrating.  

[Jakrah]

Same problem here just started yesterday tried reinstalling app, re-sync, shutting down Fitbit.... can’t get it back to steps driving me nuts 

[Alantonamo]

I checked mine again this morning: same. But then went into the edit button
and there were added options to get the missing data back. There must have
been an update as they weren’t there yesterday.

[Jakrah]

awesome!! thanks so much! i see the added options and the first time i
saved "steps" it automatically went back to calories so i tried again and
that time it did revert back to steps:) thanks for sharing i don't think i
would have kept trying

--
Deb Arida
Quality Manager
Drabik Mfg.

[Vickss]

Hi 

where is the edit button ? So frustrating mine has done this also just went a 2 hour walk can’t see anything at all . 

sounds crazy but without seeing it I feel like my walk was pointless 🤣

[Kimmyluvsmgk]

I, too, am having this trouble. I can no longer see my “floors” on my Fitbit app for the IPhone? If I go online to my dashboard, I can see it but I no longer see it on the app. Help?!

[AlvaroFitbit]

@Kimmyluvsmgk Welcome to the Fitbit Community!

Let me help you with your missing floors on your Fitbit app. Please try adding the tile back to your app to see if this is the issue.

Let me know how it goes.