Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Decimal point is missing when entering custom food

Replies are disabled for this topic. Start a new one or visit our Help Center.

Happy Friday!  Recently, I have noticed that when I add "custom food"  on my Iphone the ability to enter a decimal point is not available.  This is a recent change.

 

Can you please advise on when this will be corrected?

 

 

 

Moderator edit: format 

Best Answer
4 REPLIES 4

Hello there @Carzie, welcome to the Community Forums. We're sorry for the late response, due to recent events affecting our operations, we're taking longer to respond.

We'd like to let you know that we’re aware of it, but may not be able to provide a fix in the immediate future. We'll continue to monitor the situation, and keep our team informed of the impact to you and other customers. We understand that this isn't the resolution you're hoping for, but rest assured we're always working to improve our products.
 
We apologize for any inconvenience this has caused. We appreciate your patience and look forward to getting you back on track. In the meantime, we recommend you to manually log your Food on fitbit.com dashboard.

We hope for your understanding regarding this matter. If you have questions, don’t hesitate to let me know.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

Best Answer
0 Votes

this is really frustrating makes trying to use the food log feature pointless. 😞

 

 

Moderator edit: format

Best Answer

Any update on this guys? It is extremely frustrating 😕

Best Answer
0 Votes

Any idea if this is going to be fixed.  It is totally inefficient to not be able to enter an accurate value.  I was hoping to use the fitbit app for my food journaling.  If it is not going to be fixed I will move on to another app. 

Best Answer
0 Votes