06-01-2019
14:28
- last edited on
09-08-2020
15:47
by
MatthewFitbit
06-01-2019
14:28
- last edited on
09-08-2020
15:47
by
MatthewFitbit
I seem to have a problem that whenever I add custom foods with decimals, within a day or two, all the decimals disappear and the log shows a number of "Uncategorised Cals" instead. What is the problem here? Generally if I go in and re-add the decimals (not always easy if I no longer have the label!), they tend to stay in.
06-03-2019 11:43
06-03-2019 11:43
@Aailski It's great to see that you've visited the Fitbit Community!
Let me help you with your food logs. Try logging out from the app, resart your phone and log back in. After this please retry logging your food.
Let me know how it goes.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
06-07-2019 09:39
06-07-2019 09:39
07-11-2019 19:55 - edited 07-11-2019 19:56
07-11-2019 19:55 - edited 07-11-2019 19:56
I have also noticed this bug (in the Android app). It is intensely annoying.
Related (and why being able to create accurate custom foods is so important...): most of the non-custom food entries (at least in the Spanish database) are incorrect because of the strange decision by Fitbit to measure sodium in milligrams but potassium in grams.
Are these known bugs?
And what is the timeline for a fix?
Cheers
07-11-2019 22:54
07-11-2019 22:54