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Defective right out of the box

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‎08-05-2022 16:18 - last edited on ‎12-14-2022 14:01 by Fitbit Moderator

‎08-05-2022 16:18 - last edited on ‎12-14-2022 14:01 by Fitbit Moderator

The Fitbit Charge 4 doesn't do anything right out of the box. And is the side button an actual button? Mine seems to be an indentaion. I connect the charger, does nothing.

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‎08-10-2022 18:26

‎08-10-2022 18:26

@alanbumpus , a warm welcome to the Community! Thank you for your message. 

 

The indentation you mentioned is the actual button for the Charge 4. 

 

If you haven't done so yet, please have a look at this: Why isn't my Fitbit device's battery charging?

 

Hope this helps

 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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