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Didn't earn my 35k and 40k badge

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‎07-20-2019 05:38 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

‎07-20-2019 05:38 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

Up until yesterday, my top daily steps badge was for 30k steps. Yesterday, I earned 40,000 steps so I should have gotten both the 35k and 40k steps badge but did not.

 

These steps were all tracked by my Fitbit Charge HR 2, not manually. I synced my Fitibit multiple times already, and logged in and out of the Dashboard.

 

Any help would be appreciated. I worked hard for those steps. Thank you!

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‎07-20-2019 09:13

‎07-20-2019 09:13

Update: the 40k badge showed up a couple hours later. Must have been a lag. Still waiting for the 35k badge to show up but I'm assuming it's slowly making it's way. I'm considering this 95% resolved at this point.

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