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Difficulties attaching Charge 2 wristband

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‎06-04-2019 02:03 - last edited on ‎09-08-2020 15:47 by Fitbit Moderator

‎06-04-2019 02:03 - last edited on ‎09-08-2020 15:47 by Fitbit Moderator

Hi, My Charge 2 band strap is getting loose or don't know, as sometimes my watch get detached automatically and fall. Any help or suggestion? 

 

Moderator edit: Subject for clarity 

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‎06-05-2019 15:00

‎06-05-2019 15:00

Hello @Nitara thanks for bringing this to my attention, I'm happy to assist you with your Charge 2 band. Welcome to our Community Forums too!

 

I'd like to let you know that I've contacted our Customer Support team to further assist you with the difficulties you're currently experiencing with your Charge 2 band. That said, please keep an eye to your email inbox for their contact, they'll be in touch with you soon. In the meantime they get in touch with you, please let me know if you have any additional questions for me to answer.

 

See you around! 

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