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Difficulties to set a silent alarm-Charge 3

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When I tap alarm on my fit bit it says to “add alarms on my tracker in the app”. When I go to the app and choose alarm it shows three and the option beside alarm says installed and is ghosted out.  Help.  I just want to set an alarm. Thanks

 

Moderator edit: updated subject for clarity

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Welcome to the Fitbit Community @Amerb6.

 

I'm sorry to hear that you are having difficulties to set your silent alarms. Thank you for the information provided and for trying to resolve the issue before contacting us.

 

Please make sure that you have the latest version of the Fitbit app (3.27). To see your current version and update, please visit this article.

 

To set a silent alarms, you can follow these instructions.

 

If you have any question, please let us know.

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