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Difficulties to sync my Charge 3

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‎11-09-2020 04:04 - last edited on ‎11-12-2020 12:57 by Fitbit Moderator

‎11-09-2020 04:04 - last edited on ‎11-12-2020 12:57 by Fitbit Moderator

sync issue not working on my android so tried on friends iPhone still working just keeps sayingsync taking a while been trying for 2 weeks no luck

 

Moderator edit: updated subject for clarity

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‎11-09-2020 16:07

‎11-09-2020 16:07

Welcome to the Fitbit Community @Cockney_Mackem1.

 

I'm sorry to hear that you are having difficulties to sync your Fitbit Charge 3. Thank you for the information provided and thanks for trying to sync using a different cellphone.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they will help to you find a solution as soon as possible. Thank you for your patience while dealing with this situation.

 

If you have any question, please let us know.

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