Difficulties with HR, steps, display and battery-Charge 3

[Tiggs83]

My charge 3 won’t read my heart rate, won’t count steps, battery keeps dying and it just keeps shuffling through the screens by its self. So done with Fitbit. This is my second one in a year and I’m so pissed. 

Moderator edit: updated subject for clarity

[EdsonFitbit]

Welcome to the Fitbit Community @Tiggs83.

I'm sorry to hear that your Fitbit Charge 3 is not working properly. Thank you for the information provided.

Before going any further, please restart your Tracker by following these steps. If this doesn't work, you can try a long restart:

1. Connect the device to the charging cable. 
2. While the device is plugged into the charging cable, press and hold the button down for 15 seconds. 
3. The device turns on and shows a battery icon. Two vibrations occur: first a short vibration, then a medium vibration. 
4. The device turns off.
5. The device turns on and shows a progress bar and short vibrations occur. The progress bar completes. Note: A total of 7 short vibrations occur. 
6. Remove the device from the charging cable. The device shuts down.
7. Important: Plug the device into the charging cable again.

Please make sure that your heart rate setting is turned On. To navigate your Charge 3 please following these instructions. You can also turn the heart rate Off and back On.

If you have any question, please let us know.