Difficulties with notifications, celebrations and synchronization-Charge 3

[Sammy16cam]

So now my fitbit doesn't tell me if I am close to the 250 steps an hour also nothing if I hit 10,000 steps.  It doesn't sync with my phone I don't get emails or text messages.  HELP!! I was thinking of buying the new sense but not sure now.  

Moderator edit: updated subject for clarity

[EdsonFitbit]

Thank you for visiting the Fitbit Community @Sammy16cam.

I'm sorry to hear that you are experiencing some difficulties with your Fitbit Charge 3. Thank you for the information provided.

Please make sure that your goals are set correctly. For instructions to set your goals, please visit this article.

To resolve issues with notifications, you can follow these instructions and try these steps to resolve syncing issues.

Whether none of this works, please set up your Tracker as a replacement device:

1. Tap the Today tab, and tap your profile picture.
2. Tap Set Up a Device.
3. Choose your device and follow the on-screen instructions to continue.

If you have any question, please let us know.

[Kat-Rose20]

Hope this helps. On your watch you will need to turn off “Do not Disturb” and “Sleep Mode”

On your Watch:

1. Go to Settings 

2. Scroll to Do Not Disturb & select off

3. then scroll to Sleep Mode & select off

Once this is done you will start getting the vibrations from calls and texts. (This will not affect your alarm settings. The alarm will still alert you & vibrate.) Also, make sure all notifications are turned on from your Fitbit app.

Plus, if you have an iPhone Go to Settings then Notifications. (Select the app for Phone and Messages and/or any other messenger) Make sure Allow Notifications is on and Show Previews is on Always. As well as Lock Screen, Notification Center, and Banner are all checked with a check marks.

Hope this helps.