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Difficulties with the screen and battery life-Charge 4

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This is the second Fitbit I have owned that just dies right around the 2 year mark.  Stopped sending hourly movement notifications about 6 months ago and battery life began draining much more quickly about a month ago.  Now the screen won't kick in with wrist motion and have to press the side button to see data and screen light is very, very faded.  Likely the last one of these I will purchase which is sad because I really like the Fitbit.

 

Moderator edit: updated subject for clarity

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Welcome to the Fitbit Community, @SunsetRunner.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Charge 4. Thank you for the information provided.

 

Please make sure Do Not Disturb (DND) and Sleep Mode are turned off. For instructions on how to navigate your Tracker, please visit this article.

 

In addition, I would recommend restarting your Tracker.

 

To extend your Fitbit device's battery life, we recommend following these instructions.

 

Hope this helps.

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Welcome to the Fitbit Community, @SunsetRunner.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Charge 4. Thank you for the information provided.

 

Please make sure Do Not Disturb (DND) and Sleep Mode are turned off. For instructions on how to navigate your Tracker, please visit this article.

 

In addition, I would recommend restarting your Tracker.

 

To extend your Fitbit device's battery life, we recommend following these instructions.

 

Hope this helps.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

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