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Difficulty in syncing to a new phone

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‎03-01-2020 03:11 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

‎03-01-2020 03:11 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

I had an old phone to which I had synced my charge 2,later I lost the phone I had not charged my charge 2 for like a month and then I got a new phone .now I'm having difficulty in syncing the tracker to my phone.can anyone tell me what to do?

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‎03-01-2020 09:14

‎03-01-2020 09:14

 you try a restart of the Fitbit? Which phone do you have and is it on the list of compatible devices? click to see

Stepping in the U.S.A. since September 2013. Android 14

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