Discovery Vitality Link

[SBejai]

I am unable to link my Fitbit to Discovery Vitality, hance I am not benefiting

[AlvaroFitbit]

@SBejai Welcome! It's good that the community is growing! Sorry for the delay in my reply.

Let me help you with your Vitality app link. Try revoking the access from the app from you app integration area on your account. After this go to the Vitality app and do the same on their platform. After this retry linking both accounts. If you keep having issues then please reach out to Discovery Support as they are the ones who develops and maintain the integration.

Let me know how it goes.

[SBejai]

I presume this is my fitbit account. How do I access my fitbit account?

Regards
Shereen Bejai
8 Palmiet Park
22 Palmiet Drive
Westville. 3630
Landline (home): 031 2660492
Mobile : 083 2701769
*Age Gracefully & Healthily*

[SBejai]

I presume I have to access my fitbit account. Not sure how to do that.

[SBejai]

OK I managed to revoke the access from the app from  app integration area on my fitbit account.

However the problem seems to be on the Discovery Vitality side because I cannot seem to delink the fitbit app in order for me to start the whole linking process from the beginning.