help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Display doesn't show when I raise my arm

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-04-2019 17:47 - last edited on ‎09-08-2020 11:53 by Fitbit Moderator

‎11-04-2019 17:47 - last edited on ‎09-08-2020 11:53 by Fitbit Moderator

When I raise my arm to see my steps and miles my clock face does not display the information.  I have to tap to get a reading.  What's wrong?

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎11-04-2019 18:08

‎11-04-2019 18:08

Fitbit app
  1. Tap the Today tab
     
    , and tap your profile picture.
  2. Tap your device image.
  3. Find the option for Quick View
Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎11-04-2019 18:08

‎11-04-2019 18:08

Fitbit app
  1. Tap the Today tab
     
    , and tap your profile picture.
  2. Tap your device image.
  3. Find the option for Quick View
Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes

‎11-04-2019 18:41

In response to JohnnyRow

‎11-04-2019 18:41

Thank you Johnny.  I don't know how that got turned off.  I never changed it.  Some gremlin out there in cyber space, I guess.

Best Answer