help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Disposing of broken Fitbit

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-06-2022 10:48 - last edited on ‎12-14-2022 16:01 by Fitbit Moderator

‎01-06-2022 10:48 - last edited on ‎12-14-2022 16:01 by Fitbit Moderator

The connector from my Charge 4 to the band broke, Fitbit won’t replace or fix, now I’m stuck with a useless device. What am I supposed to do with it now? Considering mailing it back to the company to let them deal with it. Other thoughts?

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-06-2022 11:02

‎01-06-2022 11:02

Hi @Sly71  my local Best Buy has a bin to dispose of fitness trackers. If it still works, why not just get a pouch to put it in and keep on using it?

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes