06-19-2019
12:30
- last edited on
09-08-2020
16:30
by
MatthewFitbit
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06-19-2019
12:30
- last edited on
09-08-2020
16:30
by
MatthewFitbit
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See the following to understand your options regarding a broken wristband on your Fitbit tracker:
In-warranty customers:
- Most customers who live in the United States, UK, and Europe can file a claim online. Check your eligibility to file an online claim here.
- For all other countries, reach out to us via contact.fitbit.com.
Out-of-warranty customers:
We aren't able to provide replacements for out-of-warranty products. View our Return Policy and Warranty for more information or the Fitbit Store for replacement wristbands where applicable.
