01-21-2024 00:07
01-21-2024 04:09
01-21-2024 04:09
Hello @PreetiN and welcome to the Community. That device looks like a Charge 2. If it is a Fitbit with the original band, you will see 'fitbit' in the watch band loop -- the piece where you tuck excess band. If you remove the band and look at the pebble, you will see the Fitbit logo on one end. You can download a Charge 2 manual from the Fitbit User Manual site. The manual has instructions on how to operate those clips to remove the band.
You need to know that the Charge 2 was discontinued in 2018. All rechargeable batteries have a lifespan and your battery might be dead. Also, you must buy a third party charger. Fitbit doesn't sell them.
Laurie | Maryland, USA
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.