Hi, it seems I have two different issues with my Charge 4 : 1. out of the blue my watch seems to think i burn more calories than Lance Armstrong on a boosted Tour de France. And 2. Lost real steps count to be replaced by 1440 steps.
1. Haven't changed anything lately, neither my weight or height. I have noticed though that in june (june 11th to june 16 th included) i was burning exactly 13 552 calories per day. In no universe am i burning that much calories in one day, nor being that constant. 😉 Then the same pattern occured since sunday (july 17th, but now it is specifically 13 510 calories). Again, i haven't logged any changes to my weight or height. Also i keep refreshing my data every day so it is not a matter of a delayed upload. I have rebooted my watch/logged out of the app and nothing has changed. I don't use the calorie function much but it's somewhat a matter of trusting the information in general...
2. My main concern is that since sunday, i've lost randomly my steps count. Every day logs as 1440 steps precisely, i.e. 15 steps precisely every 15 minutes. I should precise that my sleep data seems intact from these specific dates. Meaning also that i would be sleepwalking....great😂
I've had some trust issues in the past with my other fitbits (over counting steps and not durable), and these new issues seem to tell me that we're probably just not a good fit (pun not intended) 😉
I really hope that someone will have a reasonable explanation about this. Thanks
