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Elevation discrepancy in hike vs walk

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‎04-04-2019 06:39 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

‎04-04-2019 06:39 - last edited on ‎09-08-2020 16:45 by Fitbit Moderator

I walk the same hill every morning. When I choose Walk, I gain 41 Floors. Today, I chose Hike and gained 52 floors. 

Does anyone know the reason for this?

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‎04-07-2019 07:57

‎04-07-2019 07:57

@Richpowell Welcome! It's great to see you around! 

 

I will gladly assist you with your floor count and sorry for the late reply. Have you done other hike activities or only the one you mentioned on your post? Your device uses it's altimeter to detect variance in altitude. It will count 1 floor for every 10 ft it detects you climbed. There are situations that may affect the floor count like stormy weather (that has an actual impact on atmospheric pressure), gusts of wind, an AC unit in a closed room or opening a door. I suggest you start by cleaning the back of the device with cotton and rubbing alcohol then use compressed air at a distance to clear the altimeter's opening (check the image for reference). Finally restart it.

 

Charge 2 altimeter.jpg

 

Let me know how it goes.

Alvaro | Community Moderator

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