02-03-2019
23:35
- last edited on
09-08-2020
17:54
by
MatthewFitbit
02-03-2019
23:35
- last edited on
09-08-2020
17:54
by
MatthewFitbit
I tried to enter some 20 min exercise activity, burning 300 calories, but it kept saying that my session entry was for some time in the future (even though it was not). I gave up figuring that something went wrong and Fitbit just wasn't going to log my session. Then I noticed that my calories burned jumped to over 8k! How can I delete the calories burned that I really didn't do?
02-04-2019 04:50
02-04-2019 04:50
@XicanoFitness Welcome! It's nice to have you on board! Sorry to hear that you logged too many activities for your day. Go to the activities area on your app and look for any manually logged activities. You will need to delete these to correct the calories on your account.
Let me know how it goes!
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
02-04-2019 07:58 - edited 02-04-2019 07:58
02-04-2019 07:58 - edited 02-04-2019 07:58
I deleted several manually entered activities but it still thinks that from midnight to 5pm on February 3rd that I burned 91.6 calories every fifteen minutes of nonstop physical activity. I thought if you manually entered Driving as an activity it would delete this error but that only seemed to create more problems. So now my Fitbit thinks I burned +8600 calories in a day in which I only walked about 20k steps. How can this be fixed?
02-04-2019 09:27
02-04-2019 09:27
Here's proof of what my activity and calories look like! There's no way I was that physically active from midnight to 8am. I wouldn't burned that many calories while sleeping