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Exercise doesn't show on account with Charge 2

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‎01-01-2019 02:13 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

‎01-01-2019 02:13 - last edited on ‎09-08-2020 18:22 by Fitbit Moderator

Why doesn’t my exercise show? Yesterday I had crossfit training, but it doesn’t show i my watch. My pulse reached 142 beats but it does not show as a training , why?
Sincerely  
Ulla 
 
 
Moderator edit: updated subject for clarity
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‎01-02-2019 03:55

‎01-02-2019 03:55

@UllaR Welcome to the Fitbit Community! It's great to have you here! Sorry to hear that your exercise isn't showing on your account. How did you record your activity? Did you use your phone, tracker or autodetect options? Is this the first time this has happened? 

 

I look forward to your reply!

Alvaro | Community Moderator

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‎01-03-2019 01:38

In response to AlvaroFitbit

‎01-03-2019 01:38

Hi,
I was wearing my watch during the exercise and this was the first time it didn’t noted my training. I have registered it manually but I was hoping that the watch should do it automatically.
I am quite new at this...
Thank you for your quick feedback.
Sincerely Ulla

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