Exercise isn't showing on the app

[SunsetRunner]

I have had a Charge 2 since last May. Every exercise I have done that meets Fitbit's criteria has appeared on the app, and the "track exercise" part of the dashboard shows that I have done my exercise goal for the day. 

Over the last two days, although the Charge 2 records the steps, calories burned, and time as usual, the exercise does not appear on the app, nor does the "track exercise" part give me credit for doing my exercise that day.  

I keep the Fitbit app up-to-date. Where do I go from here? Thanks!  

Moderator edit: Updated subject for clarity 

[lpeh]

Thanks so much

Sent from my iPhone

[Laday2727]

Thank you!  Same problem with my Ionic, and I rebooted the watch. About 20 minutes after the completed reboot, my missing exercises appeared on my dashboard.  Thanks for the idea to reboot!

[Kak61]

I, too, was missing a workout. When I restarted the Fitbit I lost about 3,000 steps I had done despite doing a synch just before restarting it. 

[RunPennyRun]

I went for a long walk today and ended my activity as usual on my watch. However, my watch never sent my walk to my app. I tried resyncing but that didn't  help. I then restarted my watch and resynced. This fixed the issue and I was able to view my walk in the app.

[vesperland]

I’m having the same issue!

[Koalajane]

My inspire is not showing sleep or exercise!

[Ongyod]

I did exactly what you said and now my Fitbit is working. Thank you.

[JackL31]

There is no account icon on my fitbit dashboard app for inspire 2 which does not show my exercise, but does show my steps. Do it must be synced. So where is the record of my swim? Or for that matter any other exercise I do? 

[Rich_Laue]

Hi @JackL31 tap n the top left corner, where your icon would be. That will take you to your account. 

For a list of recorded exersizes. On your fitbit dashboard, Tap Track Your Exercise. This takes you to a list of recorded exercises. 

Yes,, nothing will show in the app until the tracker syncs. 

[chardy48]

I have the same problem with a lux Fitbit I did everything I was supposed to do. And it is still not tracking what I just did 20 minutes ago.