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FItbit won't sync to any of my devices

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‎12-24-2018 11:40 - last edited on ‎11-17-2020 14:31 by Fitbit Moderator

‎12-24-2018 11:40 - last edited on ‎11-17-2020 14:31 by Fitbit Moderator

So i keep losing the connection with my bluetooth.  This has happened multiple times over the last few weeks.  Now it won't connect to my samsung phone, my samsung tablet or my laptop (all of which use bluetooth).  It shows up under the devices and says "pairing" but nothing happens.  And yes, i have reset my fitbit (mutiple times now).  Not a happy customer at the moment.

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3 REPLIES 3

‎12-24-2018 12:59

‎12-24-2018 12:59

Is the device you are trying to sync to a supported device?

 

 

 https://www.fitbit.com/devices

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‎12-24-2018 13:35 - edited ‎12-26-2018 06:38

In response to SunsetRunner

‎12-24-2018 13:35 - edited ‎12-26-2018 06:38

Yes. Samsung galaxy note 8. I also have an iPhone 7 plus that I have the same issue with (my work phone). When my fitbit wont sync to one, then I try the other. I usually have to delete my fitbit app and reset my fitbit twice a week lately. And when I go to pair on my phone is says pairing but nothing happens.

Get Outlook for Android

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‎04-15-2020 07:38

‎04-15-2020 07:38

same issue and have done all you have done  very frustrating

 

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