07-18-2022
09:44
- last edited on
12-14-2022
14:11
by
MatthewFitbit
07-18-2022
09:44
- last edited on
12-14-2022
14:11
by
MatthewFitbit
My brand new fitbut broke so I got a replacement which didn't keep its charge. I get another replacement which won't even charge.. I give up!!
07-18-2022 10:12
07-18-2022 10:12
I assume you do realize that when something will not charge there are multiple possible problem spots besides the tracker, such as the charging cable and the USB port.
Why isn't my Fitbit device's battery charging?
07-18-2022 10:23
07-18-2022 10:23
Hi
My charger is working fine just not with the replacement
07-19-2022 10:41
07-19-2022 10:41
I just got my third replacement. It is on and off responsive. I do wonder if we are getting refurbished replacements rather than new ones. And, I have been trying to get through directly to Fitbit support and the page won't load, then when it finally loads I can't get chat function to work. Wondering if they are just short handed or something.