Firmware update silent alarm issue

[TJW21]

My Charge 3 went through a firmware update today (v20001.88.11) and now there isn’t an option to set a silent alarm. During the update it said that they would be deleted and I’d have to reset them but that option isn’t anywhere that I can find it now. 

[AFChuc]

Yep, me too! 😐😂😐

[MrW18]

Thank you, I got the multiple-day alarms thanks to this forum. I still have
no snooze function.

[wakyracer]

Yep, me too !!! Almost done with this company. Mostly because of their total lack of satisfactory response to this problem!

Wil'

[MrW18]

Daughter and her BF went to Google Watches. . . .not problems

[DanieP3]

HATE the update.  Wish I'd read the threads on the alarms and I wouldn't have updated.

[Linkster59]

Plus the screen is so dim us

 old people can read it!  Not sure what’s going on up there!  

[MBodick]

On your tracker swipe left until you find settings tap on it. the change brightness to normal. Should brighten up the tracker. Have a good day!

[MrW18]

And yet no snooze button.

[CE_UK]

I cannot believe you call this an update. Talk about shoot yourself in the foot. This is a major step backwards. It used to take me a few seconds to set up an alarm on the fitbit app, now it's taking me a lot longer on the watch small display. It is really frustrating setting up an alarm now. I also noticed my blood pressure rise everytime I set an alarm. I will not be buying another Fitbit watch again

[revelations]

Cool...thanks! I'd managed to work it out but not after a very long day of playing around! I could have ran a marathon!

[tmmays]

The set alarm feature NEEDS TO BE ADDED BACK TO THE APP!!!  This is stupid to have it removed.  It is too complicated to try & set an alarm on the band itself.  ADD THE ALARM FEATURE BACK TO THE APP PLEASE!!!!

[MrW18]

WOW, 2 days in a row my alarm has gone off without incident. Multiple days set and the snooze did work on Tuesday.

[AFChuc]

Wishes for continued good luck! You don’t work for Fitbit do you? 😂😂

[MBodick]

No, I do not work for Fitbit. Just an IT Guru and long time Fitbit user but that may change. 

[wakyracer]

Not mine !!!

Wil'

[wakyracer]

🙈

Wil'

[Bobbyg47]

I agree. Was on the verge of upgrading to Charge 4 and passing on my Charge 3, but now I'm looking for a different product. Any suggestions on a brand that has the features of the Fitbit and listens to their customers?

[revelations]

Yes...I found too.. that if you swipe to left find the row of adjustment lines and tap on it  brightens up the face of you can see it at all! I think everyone has spent hours of fiddling and googling since this up date! Just a crazy waste of unnecessary time!! I think I have it under control now!! But will not be doing anymore updates!!!!

[revelations]

Sorry...no suggestions from me...other than a very early Garmin that I didn't like I've been a fan of Fitbit up until this recent update, after many hours of wasted time I'm pretty sure I have it sorted and will stick with it for now!!! Good luck in your quest!

[wakyracer]

Haven’t started looking yet. Keep thinking FitBit will come to it’s senses and correct their mistake.

Wil'