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FitBit: Can you please advise when you are releasing a SW Updat to fix Inability to measure distance

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‎07-13-2020 02:02 - last edited on ‎09-08-2020 09:14 by Fitbit Moderator

‎07-13-2020 02:02 - last edited on ‎09-08-2020 09:14 by Fitbit Moderator

This has been going on long enough.

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‎07-13-2020 08:57

‎07-13-2020 08:57

Hi @CNG67 and welcome to the forum. This posting is a year old, but it is the most recent I was able to find. Hopefully, it will help. If your Charge 2 is still under warranty, Support may be able to help. Either way, they should be able to answer your question. 

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‎07-13-2020 09:08

In response to SunsetRunner

‎07-13-2020 09:08

many thanks, Carol

 

yup, am on latest firmware.

 

it's not an issue specific to my device. Fitbit is notorious for inaccurately measuring distance.

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