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Fitbit 4 charge alarm not working

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‎04-10-2022 03:50 - last edited on ‎12-14-2022 14:39 by Fitbit Moderator

‎04-10-2022 03:50 - last edited on ‎12-14-2022 14:39 by Fitbit Moderator

Hi team,

My Fitbit alarm isn’t working. I can set multiple alarms and none of them go off in the morning - very frustrating. 
I’ve tried rebooting my Fitbit and confirmed the firmware is up to date (100.43). 
It seems this is a common fault and is well documented here: https://community.fitbit.com/t5/Charge-4/Charge-4-Alarms-Not-Working/td-p/4204387

Any help?

Cheers,

Ryan

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‎04-12-2022 19:23

‎04-12-2022 19:23

@Sparksy86 , Nice to see you here. Thank you for your message and link and for verifying the information previous contacting us here. 

 

Could you confirm the following:

 

Does the Charge 4 vibrate when restarting?

Does it vibrate when you achieve your daily goals?

Does the display turn on when you move you wrist?

 

In the meantime, hold the button for 3 seconds, and make sure that the Don't disturb setting is off. 

To change it, just tap on it. 

 

See you around.

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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