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Fitbit Bingo is not working properly-Charge 3

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‎10-28-2020 06:52 - last edited on ‎11-12-2020 13:16 by Fitbit Moderator

‎10-28-2020 06:52 - last edited on ‎11-12-2020 13:16 by Fitbit Moderator

Started a Fitbit bingo Monday morning. It still shows one hour until start time although you can open the game but do not accumulate any steps minutes or miles.   Same for all players.  I thought it was a glitch so I started another one for last night.  Same thing this morning.   Getting very frustrated as I paid for premium to get this access and have none.  

 

Moderator edit: updated subject for clarity

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‎11-04-2020 18:35

‎11-04-2020 18:35

Welcome to the Fitbit Community @MICHELLErichard.

 

I'm sorry to hear that you are having difficulties with Fitbit Bingo. Thank you for the information provided and for trying to resolve the issue before contacting us.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

If you have any question, please let us know.

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