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Fitbit Charge 2 dashboard shows I burn 1 calorie per minute during exercise. Why?

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‎04-03-2020 08:21 - last edited on ‎09-08-2020 10:02 by Fitbit Moderator

‎04-03-2020 08:21 - last edited on ‎09-08-2020 10:02 by Fitbit Moderator

For about the last two weeks my Fitbit Charge 2 dashboard shows that I am burning 1 calorie per minute during exercise. Prior to that it was reflecting appropriate numbers. For example, I walk 3 miles in 51 minutes and it shows I burned 51 calories. How do I fix this?

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‎04-21-2020 07:51 - last edited on ‎03-14-2025 06:27 by Fitbit Moderator

‎04-21-2020 07:51 - last edited on ‎03-14-2025 06:27 by Fitbit Moderator

@LisaABQ Welcome to the Fitbit Community! It's great to have you here! Sorry for the delay in my reply.

Let me help you with your incorrect calorie calculation on your activities. How are you recording these activities (by using the activity mode on the tracker, manually logging it)? Could you share a screenshot of what you see on these activities? Try logging out from the app, restart your phone and log back in. Also make sure that the app is up to date.

Let me know how it goes.

Alvaro | Community Moderator

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