Fitbit Charge 2, deleted but doesn't show set up screen.

[Charlotte987]

I got a new fitbit for Christmas and deleted my old one (charge 2) using the trash can in the app. This deleted it from my account so I could set up my new one. I'm wanting to set it up for my friend but it's not connecting. It doesn't show the fitbit.com/setup screen on it.

How do we add it to her account? Is there a way? 

Thanks in advance for any help. X

[SteveH]

I note that you removed it from your account but you may also need to "forget" the fitbit in your phone's bluetooth settings as this link may be blocking connection to her phone.

[Charlotte987]

I have done this. Still no joy. I don't know what do to now. Any othe
suggestions?

Thanks.