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Fitbit Charge 2 discharges within 1 days.

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‎09-18-2019 22:44 - last edited on ‎09-08-2020 12:50 by Fitbit Moderator

‎09-18-2019 22:44 - last edited on ‎09-08-2020 12:50 by Fitbit Moderator

Hello,

 after last update my device went from working 2 weeks in beatween charges, to not lasting 2 days.

Anyone else experiencing same problems?

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‎09-19-2019 09:10 - last edited on ‎01-31-2025 09:56 by Fitbit Moderator

‎09-19-2019 09:10 - last edited on ‎01-31-2025 09:56 by Fitbit Moderator

@Deril A warm welcome to our Community!

Let me help you with your Charge 2 battery not lasting 2 days. Try cleaning the contacts using cotton with rubbing alcohol then charge it by plugging it for a couple of hours directly to your computer's usb port (try different ports) or use an UL listed usb wall adapter. After this, restart your device and see how it behaves. You can also find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎09-19-2019 10:09

‎09-19-2019 10:09

Mine went from a solid five days to not even two as well. I can only say I've noticed this with the recent firmware update.

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‎09-19-2019 13:12

In response to AlvaroFitbit

‎09-19-2019 13:12

Hi,

 Thanks for answer, but... I don't have problems charging it. It charges fine within 2 hours.

(And I actualy used difernet sources to charge it..)

The prolem it loses 100 % power within 15 Hours. (Making it unusable...)

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