08-08-2017 07:18 - last edited on 09-09-2020 09:26 by MatthewFitbit
08-08-2017 07:18 - last edited on 09-09-2020 09:26 by MatthewFitbit
Been connected and shows I'm connected, but no data transfer to either app. Really missing this. Any ideas?
Answered! Go to the Best Answer.
08-08-2017 10:23
08-08-2017 10:23
Hey hey hey @Suzeesmu, it is cool to see new members around! If your data doesn't seem to be syncing with your MyFitnessPal app, I'd suggest you to try to revoke the access between this app and your Fitbit app, and re link it. To do so, just follow the instructions in this post.
Let me know how it goes!
08-08-2017 10:23
08-08-2017 10:23
Hey hey hey @Suzeesmu, it is cool to see new members around! If your data doesn't seem to be syncing with your MyFitnessPal app, I'd suggest you to try to revoke the access between this app and your Fitbit app, and re link it. To do so, just follow the instructions in this post.
Let me know how it goes!
08-10-2017 07:01
08-10-2017 07:01
08-11-2017 06:54
08-25-2017 10:37
08-25-2017 10:37
That fix didn't work, I'm still not connecting. Any other thoughts?
08-27-2017 09:28
08-27-2017 09:28
@frenchlaundry It's great to have you here! What did you exactly do? Try removing the MFP app from Fitbit and Fitbit from MFP. If you are using a computer then please clear cache and cookies before doing this and after, then relink both accounts. To test if they are syncing add an activity on MFP and wait 15 to 20 minutes to see if this worked.You can follow additional suggestions from the MFP help site here.
Let me know how it goes!
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!
02-25-2019 07:01
02-25-2019 07:01
Hi, I am having trouble with this problem again. I have followed all of the advice given, unlinked the accounts, deleted apps relinked etc. I have linked via web as opposed to apps nothing has worked. Please advise. I will be returning Fitbit if problem persists as this is why it was purchased over cheaper and more accurate brands brands.
02-26-2019 04:14
02-26-2019 04:14
Hey @Harriet7450, welcome to the Community! I appreciate you have tried to fix this issue prior posting. In this case, as my friend @AlvaroFitbit suggested, please take a look at MyFitnessPal help site or contact them directly to get further assistance.
Let me know the outcome!